If you read daily news about technology, probably you have heard about iPhone 4 trouble with antenna. I don’t really like all Apple products, but when it comes to customer service and satisfaction you cannot ignore them.
I believe that they work really hard to develop products that turns the whole market upside. It was amazing, that they didn’t failed such amount of time. And you know what? They really understands how to handle failure.
What happens when some hacker finds security exploit in Microsoft Windows? Nobody talks about that (excluding angry users and bloggers) and after sometime you got patch for your problem. They loose their opportunity.
I respect that Apple have done a press release and said what they think and what they going to do. It is not usual that CEO stands out and clearly explains all the the situation.
If you live in Europe, you know that such behavior of big company CEO is impossible, but can you show me any other mobile phones company, which have sold 3 million phones in 3 weeks?
p.s. take a look at http://events.apple.com.edgesuite.net/100716iab73asc/event/index.html
First months of new year is always interesting, because various companies announces last year results and we can make some smart decisions about that. During last year, a lot of bloggers analyzed mobile phones market on their blogs – it was interesting to find the answer, if Apple could beat Nokia?So, when we look at last year mobile handset market, we see that Nokia owns 38% market share with 432 million handsets sold. It’s about 17 times less than Apple made – 2.2% market share and 25 million handsets.
Really, I don’t think that these numbers are important. The important thing is that Apple changed mobile handset market completely. They made touchscreen display usable, they made mobile applications market working and they announced iPhone 3G and iPhone 3GS, which are a lot better than iPhone ver. 1. It will take time to understand other mistakes they made, iPhone doesn’t have reasonable price, it can be free – it is a platform for various software applications you are glad to pay for.
I have even called local mobile provider call center to order iPhone 3GS, to make Apple numbers a little bit better and I was suprised – they don’t have an iPhone 3GS on stock, although it costs 1200 EUR. Can you image that?
